Receptionist: Good morning! Welcome to the Grand Riverside Hotel. How can I help you? Guest: Hi, I have a reservation under the name Harrison. Mark Harrison. Receptionist: Let me check… yes, Mr Harrison. You’ve booked a deluxe room for three nights, checking out on Friday the 15th. Is that correct? Guest: Yes, that’s right. Oh — I actually requested a room on a high floor with a river view. Is that available? Receptionist: Absolutely. We have room 802 available — that’s on the eighth floor with a beautiful view. Breakfast is included and served from 7 to 10 each morning in the Meridian Restaurant on the ground floor. Checkout time is noon. Guest: Perfect. Is there parking available? Receptionist: Yes, underground parking is available at $25 per night. Would you like me to add that to your booking? Guest: Please. And is there a gym? Receptionist: Yes — the fitness centre is on the third floor and is open 24 hours. Your room key gives you access. The spa, however, requires a separate booking.

IMB Campus is a leading training provider in the city of Jaffna in Sri Lanka. We do provide training globally for IELTS, OET, TOEFL , PTE.

No221 1, 1 Power House Rd, Jaffna 40000

076 610 6987

info@imbcampus.com

1571 Sandhurst Cir, Scarborough, ON M1S 5J9, Canada

4372264551